Google admitted on Thursday that more than 1,000 sound recordings of customer conversations with the Google Assistant were leaked by some of its partners to a Belgian news site.
“We just learned that one of these language reviewers has violated our data security policies by leaking confidential Dutch audio data,” Google product manager of search David Monsees said in a blog post. “Our Security and Privacy Response teams have been activated on this issue, are investigating, and we will take action. We are conducting a full review of our safeguards in this space to prevent misconduct like this from happening again”
Monsees said its partners only listen to “around 0.2 percent of all audio snippets” and said they are “not associated with user accounts,” even though VRT was able to figure out who was speaking in some of the clips.
NB the CNBC article states that you can delete old conversations, but we know that’s not the case for transcribed Alexa conversations and we know that if you delete your shopping emails from Gmail, Google keeps your shopping history.