In late May, Apple announced what seemed on its face to be a big, positive development for iPad owners: It was going to begin selling repair parts for iPads to the general public, which is a requirement of a series of new right-to-repair laws. “With today’s announcement, we’re excited to expand our repair services to more customers, enabling them to further extend the life of their products—all without compromising safety, security, or privacy,” Brian Naumann, Apple’s vice president of AppleCare, said in a press release announcing the move.
The announcement was generally covered positively by the press: “Save Money, Make Your iPad Last Longer,” a Forbes headline read, for example. But independent repair professionals who have used the program told 404 Media that the prices Apple is charging for some repair parts are absurdly high, and that this functionally means that the iPad is as unrepairable as it has always been.
“As is typical for Apple, they’ve been pushing and testing the limits as time has gone on, and now they pushed too far. There are plenty of other examples of absurdly priced parts from Self Service, but these iPad parts are by far the worst,” Brian Clark, the owner of the iGuys Tech Shop, told 404 Media.
“For years, Apple effectively considered the iPad non-repairable. They did not offer any repairs on iPads, and Apple authorized service providers were not allowed to do iPad repairs of any kind, so this was a huge shift in their view of iPads. I was excited until the day they actually put the parts up and seeing the ridiculous prices of things, it was really, really disappointing,” Clark added. “It kind of sends the message that they don’t really want iPads to be repaired.
Clark points out that a new charge port for an iPad Pro 11, a part that goes bad all the time, costs $250 from Apple. Aftermarket charge ports, meanwhile, can be found for less than $20. “It’s a very basic part, and I just can’t see any reasonable explanation that part should be $250 from Apple,” he said. “That’s a component that probably costs them a few dollars to make.”
Clark said a digitizer for an iPad A16 is $200. That part can be bought from third-party suppliers for $50, and the iPad A16 sells brand new from Apple for $349, Clark said. The replacement screen assembly for an iPad Pro 13 costs $749 from Apple.
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Source: Apple Is Selling iPad Repair Parts for Astronomical Prices
They have been doing this with people forcing them to open up the app store too – these headlines are from the last year alone, showing them crying and stamping their feet and basically doing everything in their power to childishly stop doing anything that benefits the customers.
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