Be Warned: Lessons From Reddit’s Chaotic UK Age Verification Rollout

Age verification has officially arrived in the UK thanks to the Online Safety Act (OSA), a UK law requiring online platforms to check that all UK-based users are at least eighteen years old before allowing them to access broad categories of “harmful” content that go far beyond graphic sexual content. EFF has extensively criticized the OSA for eroding privacy, chilling speech, and undermining the safety of the children it aims to protect. Now that it’s gone into effect, these countless problems have begun to reveal themselves, and the absurd, disastrous outcome illustrates why we must work to avoid this age-verified future at all costs.

Perhaps you’ve seen the memes as large platforms like Spotify and YouTube attempt to comply with the OSA, while smaller sites—like forums focused on parenting, green living, and gaming on Linux—either shut down or cease some operations rather than face massive fines for not following the law’s vague, expensive, and complicated rules and risk assessments.

But even Reddit, a site that prizes anonymity and has regularly demonstrated its commitment to digital rights, was doomed to fail in its attempt to comply with the OSA. Though Reddit is not alone in bowing to the UK mandates, it provides a perfect case study and a particularly instructive glimpse of what the age-verified future would look like if we don’t take steps to stop it.

It’s Not Just Porn—LGBTQ+, Public Health, and Politics Forums All Behind Age Gates

On July 25, users in the UK were shocked and rightfully revolted to discover that their favorite Reddit communities were now locked behind age verification walls. Under the new policies, UK Redditors were asked to submit a photo of their government ID and/or a live selfie to Persona, the for-profit vendor that Reddit contracts with to provide age verification services.

 "SUBMIT PHOTO ID" or "ESTIMATE AGE FROM SELFIE."

For many, this was the first time they realized what the OSA would actually mean in practice—and the outrage was immediate. As soon as the policy took effect, reports emerged from users that subreddits dedicated to LGBTQ+ identity and support, global journalism and conflict reporting, and even public health-related forums like r/periods, r/stopsmoking, and r/sexualassault were walled off to unverified users. A few more absurd examples of the communities that were blocked off, according to users, include: r/poker, r/vexillology (the study of flags), r/worldwar2, r/earwax, r/popping (the home of grossly satisfying pimple-popping content), and r/rickroll (yup). This is, again, exactly what digital rights advocates warned about.

The OSA defines “harmful” in multiple ways that go far beyond pornography, so the obstacles the UK users are experiencing are exactly what the law intended. Like other online age restrictions, the OSA obstructs way more than kids’ access to clearly adult sites. When fines are at stake, platforms will always default to overcensoring. So every user in the country is now faced with a choice: submit their most sensitive data for privacy-invasive analysis, or stay off of Reddit entirely. Which would you choose?

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Rollout Chaos: The Tech Doesn’t Even Work! 

In the days after the OSA became effective, backlash to the new age verification measures spread across the internet like wildfire as UK users made their hatred of these new policies clear. VPN usage in the UK soared, over 500,000 people signed a petition to repeal the OSA, and some shrewd users even discovered that video game face filters and meme images could fool Persona’s verification software

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age verification measures still will not achieve their singular goal of protecting kids from so-called “harmful” online content. Teenagers will, uh, find a way to access the content they want. Instead of going to a vetted site like Pornhub for explicit material, curious young people (and anyone else who does not or cannot submit to age checks) will be pushed to the sketchier corners of the internet—where there is less moderation, more safety risk, and no regulation to prevent things like CSAM or non-consensual sexual content. In effect, the OSA and other age verification mandates like it will increase the risk of harm, not reduce it.

If that weren’t enough, the slew of practical issues that have accompanied Reddit’s rollout also reveals the inadequacy of age verification technology to meet our current moment. For example, users reported various bugs in the age-checking process, like being locked out or asked repeatedly for ID despite complying.

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it is excessively clear that age-gating the internet is not the solution to kids’ online safety. Whether due to issues with the discriminatory and error-prone technology, or simply because they lack either a government ID or personal device of their own, millions of UK internet users will be completely locked out of important social, political, and creative communities. If we allow age verification, we welcome new levels of censorship and surveillance with it—while further lining the pockets of big tech and the slew of for-profit age verification vendors that have popped up to fill this market void.

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Source: Americans, Be Warned: Lessons From Reddit’s Chaotic UK Age Verification Rollout | Electronic Frontier Foundation

Robin Edgar

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