Google opens its human-sounding Duplex AI to public testing

Google is moving ahead with Duplex, the stunningly human-sounding artificial intelligence software behind its new automated system that places phone calls on your behalf with a natural-sounding voice instead of a robotic one.

The search giant said Wednesday it’s beginning public testing of the software, which debuted in May and which is designed to make calls to businesses and book appointments. Duplex instantly raised questions over the ethics and privacy implications of using an AI assistant to hold lifelike conversations for you.

Google says its plan is to start its public trial with a small group of “trusted testers” and businesses that have opted into receiving calls from Duplex. Over the “coming weeks,” the software will only call businesses to confirm business and holiday hours, such as open and close times for the Fourth of July. People will be able to start booking reservations at restaurants and hair salons starting “later this summer.”

Source: Google opens its human-sounding Duplex AI to public testing – CNET

The Discovery of Complex Organic Molecules on Saturn’s Moon Enceladus Is a Huge Deal

Using data collected by NASA’s late-great Cassini space probe, scientists have detected traces of complex organic molecules seeping out from Enceladus’ ice-covered ocean. It’s yet another sign that this intriguing Saturnian moon has what it takes to sustain life.

If life exists elsewhere in our Solar System, chances are it’s on Enceladus. The moon features a vast, warm subterranean ocean, one sandwiched between an icy crust and a rocky core. Previous research shows this ocean contains simple organic molecules, minerals, and molecular hydrogen—an important source of chemical energy. On Earth, hydrothermal processes near volcanic vents are known to sustain complex ecosystems, raising hopes that something similar is happening on Enceladus.

New research published today in Nature suggests Enceladus’ ocean also contains complex organic molecules—yet another sign that this moon contains the basic conditions and chemical ingredients to support life. Now, this isn’t proof that life exists on this icy moon, but it does show that Enceladus’ warm, soupy ocean is capable of producing complex and dynamic molecules, and the kinds of chemical reactions required to produce and sustain microbial life.

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Source: The Discovery of Complex Organic Molecules on Saturn’s Moon Enceladus Is a Huge Deal

Not OK Google: Massive outage turns smart home kit utterly dumb

Google’s entire Home infrastructure has suffered a serious outage, with millions of customers on Wednesday morning complaining that their smart devices have stopped working.

At the time of writing, the cloud-connected gadgets are still hosed, the service is still down, and the system appears to have been knackered for at least the past 10 hours. The clobbbered gizmos can’t respond to voice commands, can’t control other stuff in your home, and so on.

Chromecasts can’t stream video, and Home speakers respond to commands with: “Sorry, something went wrong. Try again in a few seconds.”

Users in Google’s home state of California started complaining that their Google Home, Mini, and Chromecast devices were not working properly around midnight Pacific Time on Tuesday, and the issue cropped up in every country in which the Google Home devices are sold.

But it was only when the United States started waking up on Wednesday morning – the US has the vast majority of Google Home devices – that the reports started flooding in, pointing to an outage of the entire system.

Google has confirmed the devices are knackered, but has so far provided no other information, saying only that it is investigating the issue.

[…]

Updated to add

Google has issued the following statement:

We’re aware of an issue affecting some Google Home and Chromecast users. Some users are back online and we are working on a broader fix for all affected users. We will continue to keep our customers updated.

The web giant then followed up with more details – try rebooting to pick up a software fix, or wait up to six hours to get the update:

We’ve identified a fix for the issue impacting Google Home and Chromecast users and it will be automatically rolled out over the next 6 hours. If you would like an immediate fix please follow the directions to reboot your device. If you’re still experiencing an issue after rebooting, contact us at Google Home Support. We are really sorry for the inconvenience and are taking steps to prevent this issue from happening in the future.

Source: Not OK Google: Massive outage turns smart home kit utterly dumb • The Register

Facebook Patent Imagines Triggering Your Phone’s Mic When a Hidden Signal Plays on TV

You may have seen the ads that Facebook has been running on TV in a full-court press to apologize for abusing users privacy. They’re embarrassing. And, it turns out, they may be a sign of things to come. Based on a recently published patent application, Facebook could one day use ads on television to further violate your privacy once you’ve forgotten about all those other times.

First spotted by Metro, the patent is titled “broadcast content view analysis based on ambient audio recording.” (PDF) It describes a system in which an “ambient audio fingerprint or signature” that’s inaudible to the human ear could be embedded in broadcast content like a TV ad. When a hypothetical user is watching this ad, the audio fingerprint could trigger their smartphone or another device to turn on its microphone, begin recording audio and transmit data about it to Facebook.

Diagram of soundwave containing signal, triggering device, and recording ambient audio.
Image: USPTO

Everything in the patent is written in legalese and is a bit vague about what happens to the audio data. One example scenario imagines that various ambient audio would be eliminated and the content playing on the broadcast would be identified. Data would be collected about the user’s proximity to the audio. Then, the identifying information, time, and identity of the Facebook user would be sent to the social media company for further processing.

In addition to all the data users voluntarily give up, and the incidental data it collects through techniques like browser fingerprinting, Facebook would use this audio information to figure out which ads are most effective. For example, if a user walked away from the TV or changed the channel as soon as the ad began to play, it might consider the ad ineffective or on a subject the user doesn’t find interesting. If the user stays where they are and the audio is loud and clear, Facebook could compare that seeming effective ad with your other data to make better suggestions for its advertising clients.

An example of a broadcasting device communicating with the network and identifying various users in a household.
Image: USPTO

Yes, this is creepy as hell and feels like someone trying to make a patent for a peephole on a nondescript painting

Source: Facebook Patent Imagines Triggering Your Phone’s Mic When a Hidden Signal Plays on TV

Facebook, Google, Microsoft scolded for tricking people into spilling their private info

Five consumer privacy groups have asked the European Data Protection Board to investigate how Facebook, Google, and Microsoft design their software to see whether it complies with the General Data Protection Regulation (GDPR).

Essentially, the tech giants are accused of crafting their user interfaces so that netizens are fooled into clicking away their privacy, and handing over their personal information.

In a letter sent today to chairwoman Andrea Jelinek, the BEUC (Bureau Européen des Unions de Consommateurs), the Norwegian Consumer Council (Forbrukerrådet), Consumers International, Privacy International and ANEC (just too damn long to spell out) contend that the three tech giants “employed numerous tricks and tactics to nudge or push consumers toward giving consent to sharing as much data for as many purposes as possible.”

The letter coincides with the publication a Forbrukerrådet report, “Deceived By Design,” that claims “tech companies use dark patterns to discourage us from exercising our rights to privacy.”

Dark patterns here refers to app interface design choices that attempt to influence users to do things they may not want to do because they benefit the software maker.

The report faults Google, Facebook and, to a lesser degree, Microsoft for employing default settings that dispense with privacy. It also says they use misleading language, give users an illusion of control, conceal pro-privacy choices, offer take-it-or-leave it choices and use design patterns that make it more laborious to choose privacy.

It argues that dark patterns deprive users of control, a central requirement under GDPR.

As an example of linguistic deception, the report cites Facebook text that seeks permission to use facial recognition on images:

If you keep face recognition turned off, we won’t be able to use this technology if a stranger uses your photo to impersonate you. If someone uses a screen reader, they won’t be told when you’re in a photo unless you’re tagged.

The way this is worded, the report says, pushes Facebook users to accept facial recognition by suggesting there’s a risk of impersonation if they refuse. And it implies there’s something unethical about depriving those forced to use screen readers of image descriptions, a practice known as “confirmshaming.”

Source: Facebook, Google, Microsoft scolded for tricking people into spilling their private info • The Register

Ticketmaster Discloses Breach That Impacts Nearly 5 Percent of Its Customers

Ticketmaster on Wednesday disclosed a data breach reportedly caused by malware infecting a customer support system outsourced to an external company.

In a statement, Ticketmaster said some of its customer data may have been accessed by an unknown intruder. Email notifications were sent to customers who purchased tickets between February and June 23, 2018, the company said

Names, addresses, email addresses, telephone numbers, and payment card details may have been compromised.

Source: Ticketmaster Discloses Breach That Impacts Nearly 5 Percent of Its Customers

Personal Information of 340 Million People and Businesses Leaked By Florida Marketing Firm Exactis

A little-known, Florida-based marketing firm called Exactis may be responsible for a significant amount of personal data being exposed. According to a report from Wired, the firm left 340 million individual records on a publicly accessible server that any person could have gotten ahold of.

The leak was discovered earlier this month by security researcher Vinny Troia, founder of the New York-based security firm Night Lion Security. He reported his find to the FBI and Exactis earlier this week, and while the company has since protected the data, it’s unclear just how long it sat exposed.

So just how bad is the leak? It’s pretty bad! The data stored on the server amounts to about two terabytes worth of personal information.

Troia told Wired the database from Exactis appears to have data from “pretty much every US citizen” in it, with approximately 230 million records on American adults and 110 million records on US business contacts. That falls in line with Exactis’ own claim on its website that it has data on 218 million individuals. If the leak is truly as big as estimated, it would make for one of the largest exposures of personal information in recent memory.

Those records contain a variety of data points, including phone numbers, home addresses, and email addresses connected to an individual’s name. It also included more than 400 characteristics about a person, ranging from if the person is a smoker or not, their religion, if they own any pets, if they have kids, their age, gender, etc. It also included interests like scuba diving and plus-sized apparel, per Wired.

Notably, financial information and Social Security numbers were not discovered in the database. (Don’t worry, all that information was likely already exposed by Equifax last year.) That doesn’t mean the information doesn’t have value, though. Were this data to have been accessed by a malicious actor, they could easily pair it with previous breaches to create an even more complete profile of an individual or use it to carry out social engineering attacks.

There are plenty of troubling things about the Exactis leak, not the least of which is the sheer breadth of information exposed. First, there’s the question of just where this small marketing firm based in Palm Coast, Florida got its hands on the personal interests and contact information of hundreds of millions of Americans.

Troia said he didn’t know where the data was coming from exactly, but called it “one of the most comprehensive collections” he’s ever seen. Marc Rotenberg, executive director of the nonprofit Electronic Privacy Information Center, theorized to Wired that the information may have come from a variety of sources including magazine subscriptions, credit card transaction data, and credit reports.

Then there’s the fact that no one has any idea if this massive database was accessed by anyone prior to Troia. Only Exactis would have any idea how long the server has sat unprotected, and could potentially see who accessed it. The company has not yet publicly responded to the leak and did not respond to request for comment.

Odds are, someone—a hacker or just a random person—likely stumbled across the server before Troia. The security researcher found the database while using the search tool Shodan, which allows just about anyone to scan publicly accessible, internet connected devices. Anyone with access to the same tools could have just as easily discovered the same server Troia found.

These types of leaks, where a server containing sensitive information is left unsecured, happen with surprising regularity. A conservative data firm accidentally leaked information on more than 200 million Americans last year. 12,000 social media influencers had their information exposed in a similar mishap, as did US military veterans and government contractors. All of this goes to show that companies in the business of collecting data aren’t in the business of protecting it.

Source: Personal Information of 340 Million People and Businesses Leaked By Florida Marketing Firm

Enabling new Google photo face and people search in UK, Europe, Germany

Virtual Private Networks, a.k.a. VPN, are very handy to make your internet traffic to appear from a different location than you are.

All your traffic is tunneled to an exit point of your choosing, for example a data center in New York City. To Google Photos service you then seem to be located in New York City, USA.

tunnelbear.jpgOne such easy to use VPN service for android is Tunnelbear but there are many others. Tunnelbear offers 500 MB of free traffic and you don’t need much more than 20MB to get this set-up.

It worked, I got face/people search in my Goole Photos android app and this is how I did it:

In summary you want to delete the Google Photos application data and re-start the application while being connected to the VPN. This will trick Google Photos into believing you are located in US and the feature will be switched on.

Once the feature is switched on you don’t have to re-connect to the VPN; the feature will remain on!

Detailed instructions: delete the data from Google Photos, turn on airplane mode, turn off location services, connect via Tunnelbear, start up Google photos, go through the introductory 4 steps, go into settings and turn on “Group Similar Faces”. Success, you now have your photos organised by many, many different people present in them.

The face categorisation appeared as soon as I connected via VPN. There was no initial time for google to build up a face database for my photos.

This really seems to suggest that all photos added to Google Photos are categorised by face. The search feature is just hidden in certain geographical locations to comply with local laws.

Is this really in the spirit of the law or just cheat? You decide!

Source: Enabling new Google photo face and people search in UK, Europe, Germany