Sonos draws more customer anger — this time for its privacy policy. Now they will sell your customer data, apparently

It’s been a rocky couple of months for Sonos — so much so that CEO Patrick Spence now has a canned autoreply for customers emailing him to vent about the redesigned app. But as the company works to right the ship, restore trust, and get the new Sonos Ace headphones off to a strong start, it finds itself in the middle of yet another controversy.

As highlighted by repair technician and consumer privacy advocate Louis Rossmann, Sonos has made a significant change to its privacy policy, at least in the United States, with the removal of one key line. The updated policy no longer contains a sentence that previously said, “Sonos does not and will not sell personal information about our customers.” That pledge is still present in other countries, but it’s nowhere to be found in the updated US policy, which went into effect earlier this month.

Now, some customers, already feeling burned by the new Sonos app’s unsteady performance, are sounding off about what they view as another poor decision from the company’s leadership. For them, it’s been one unforced error after another from a brand they once recommended without hesitation.

[…]

As part of its reworked app platform, Sonos rolled out web-based access for all customer systems — giving the cloud an even bigger role in the company’s architecture. Unfortunately, the web app currently lacks any kind of two-factor authentication, which has also irked users; all it takes is an email address and password to remotely control Sonos devices.

[…]

Source: Sonos draws more customer anger — this time for its privacy policy – The Verge

If I had an “idiocy” tag, I would have used it for these bozo’s.

Mozilla caves to public and restores Firefox add-ons banned in Russia that circumvent Russian censorship

Mozilla has reinstated certain add-ons for Firefox that earlier this week had been banned in Russia by the Kremlin.

The browser extensions, which are hosted on the Mozilla store, were made unavailable in the Land of Putin on or around June 8 after a request by the Russian government and its internet censorship agency, Roskomnadzor.

Among those extensions were three pieces of code that were explicitly designed to circumvent state censorship – including a VPN and Censor Tracker, a multi-purpose add-on that allowed users to see what websites shared user data, and a tool to access Tor websites.

The day the ban went into effect, Roskomsvoboda – the developer of Censor Tracker – took to the official Mozilla forums and asked why his extension was suddenly banned in Russia with no warning.

[…]

“In alignment with our commitment to an open and accessible internet, Mozilla will reinstate previously restricted listings in Russia,” the group declared. “Our initial decision to temporarily restrict these listings was made while we considered the regulatory environment in Russia and the potential risk to our community and staff.

“We remain committed to supporting our users in Russia and worldwide and will continue to advocate for an open and accessible internet for all.”

[…]

Source: Mozilla restores Firefox add-ons banned in Russia • The Register

(see also: Mozilla Firefox Blocks Add-Ons which Circumvent Censorship in Russia)

Mozilla Firefox Blocks Add-Ons which Circumvent Censorship in Russia

The Mozilla Foundation, the entity behind the web browser Firefox, is blocking various censorship circumvention add-ons for its browser, including ones specifically to help those in Russia bypass state censorship. The add-ons were blocked at the request of Russia’s federal censorship agency, Roskomnadzor — the Federal Service for Supervision of Communications, Information Technology, and Mass Media — according to a statement by Mozilla to The Intercept.

“Following recent regulatory changes in Russia, we received persistent requests from Roskomnadzor demanding that five add-ons be removed from the Mozilla add-on store,” a Mozilla spokesperson told The Intercept in response to a request for comment. “After careful consideration, we’ve temporarily restricted their availability within Russia. Recognizing the implications of these actions, we are closely evaluating our next steps while keeping in mind our local community.”

“It’s a kind of unpleasant surprise because we thought the values of this corporation were very clear in terms of access to information.”

Stanislav Shakirov, the chief technical officer of Roskomsvoboda, a Russian open internet group, said he hoped it was a rash decision by Mozilla that will be more carefully examined.

“It’s a kind of unpleasant surprise because we thought the values of this corporation were very clear in terms of access to information, and its policy was somewhat different,” Shakirov said. “And due to these values, it should not be so simple to comply with state censors and fulfill the requirements of laws that have little to do with common sense.”

Developers of digital tools designed to get around censorship began noticing recently that their Firefox add-ons were no longer available in Russia.

On June 8, the developer of Censor Tracker, an add-on for bypassing internet censorship restrictions in Russia and other former Soviet countries, made a post on the Mozilla Foundation’s discussion forums saying that their extension was unavailable to users in Russia.

The developer of another add-on, Runet Censorship Bypass, which is specifically designed to bypass Roskomnadzor censorship, posted in the thread that their extension was also blocked. The developer said they did not receive any notification from Mozilla regarding the block.

Two VPN add-ons, Planet VPN and FastProxy — the latter explicitly designed for Russian users to bypass Russian censorship — are also blocked. VPNs, or virtual private networks, are designed to obscure internet users’ locations by routing users’ traffic through servers in other countries.

The Intercept verified that all four add-ons are blocked in Russia. If the webpage for the add-on is accessed from a Russian IP address, the Mozilla add-on page displays a message: “The page you tried to access is not available in your region.” If the add-on is accessed with an IP address outside of Russia, the add-on page loads successfully.

[…]

According to Mozilla’s Pledge for a Healthy Internet, the Mozilla Foundation is “committed to an internet that includes all the peoples of the earth — where a person’s demographic characteristics do not determine their online access, opportunities, or quality of experience.” Mozilla’s second principle in their manifesto says, “The internet is a global public resource that must remain open and accessible.”

[…]

The same four censorship circumvention add-ons also appear to be available for other web browsers without being blocked by the browsers’ web stores. Censor Tracker, for instance, remains available for the Google Chrome web browser, and the Chrome Web Store page for the add-on works from Russian IP addresses. The same holds for Runet Censorship Bypass, VPN Planet, and FastProxy.

[…]

Source: Mozilla Firefox Blocks Add-Ons to Circumvent Russia Censorship

This idealistic commitment Mozilla has is one of the reasons I use Firefox as my standard browser (apart from that it’s a really really good technology; has good addons; is anti-monopoly; doesn’t own the copyright of everything you type in it; doesn’t spy on you; etc), so to see them cave in to a country like Russia is a real disappointment.