David Pogue is waging war on those carriers that make you listen to a stupid canned message from them after you listen to a personal voicemail message. Those 15 seconds of canned bullshit are there to make you rack up mobile expenses.
One way to avoid them is to press:
*-1-# in a row
This is because the secret skip the message code is different for each carrier and this should get them all.
There are loads of ways to complain in the US to your carrier – we should start this in Europe as well!