Finding an extra $10 charge on your groceries is enough to make most people angry, but what if you paid twice for a a $56,000 car? Tesla buyers have been reporting that they’ve been double-charged on cars for recent purchases and have had trouble contacting the company and getting their money back, according to a report from CNBC and posts on Twitter and the Tesla Motors Club forum.
As of yesterday, the customers mentioned in the CNBC report have yet to receive their refunds and all have refused to take delivery until the problem is resolved. “This was not some operator error,” Peterson said. “And for a company that has so much technology skill, to have this happening to multiple people really raises questions.” Engadget has reached out for comment.