A lawsuit filed against eufy security cam maker Anker Tech claims the biz assigns “unique identifiers” to the faces of any person who walks in front of its devices – and then stores that data in the cloud, “essentially logging the locations of unsuspecting individuals” when they stroll past.
All three suits allege Anker falsely represented that its security cameras stored all data locally and did not upload that data to the cloud.
Moore went public with his claims in November last year, alleging video and audio captured by Anker’s eufy security cams could be streamed and watched by any stranger using VLC media player, […]
In a YouTube video, the complaint details, Moore allegedly showed how the “supposedly ‘private,’ ‘stored locally’, ‘transmitted only to you’ doorbell is streaming to the cloud – without cloud storage enabled.”
He claimed the devices were uploading video thumbnails and facial recognition data to Anker’s cloud server, despite his never opting into Anker’s cloud services and said he’d found a separate camera tied to a different account could identify his face with the same unique ID.
The security researcher alleged at the time this showed that Anker was not only storing facial-recog data in the cloud, but also “sharing that back-end information between accounts” lawyers for the two other, near-identical lawsuits claim.
According to the complaint [PDF], eufy’s security cameras are marketed as “private” and as “local storage only” as a direct alternative to Anker’s competitors that require the use of cloud storage.
Desai’s complaint goes on to claim:
Not only does Anker not keep consumers’ information private, it was further revealed that Anker was uploading facial recognition data and biometrics to its Amazon Web Services cloud without encryption.
In fact, Anker has been storing its customers’ data alongside a specific username and other identifiable information on its AWS cloud servers even when its “eufy” app reflects the data has been deleted. …. Further, even when using a different camera, different username, and even a different HomeBase to “store” the footage locally, Anker is still tagging and linking a user’s facial ID to their picture across its camera platform. Meaning, once recorded on one eufy Security Camera, those same individuals are recognized via their biometrics on other eufy Security Cameras.
In an unrelated incident in 2021, a “software bug” in some of the brand’s 1080p Wi-Fi-connected Eufycams cams sent feeds from some users’ homes to other Eufycam customers, some of whom were in other countries at the time.