Dell customer order database stolen, 49m records for sale on dark web

Dell has confirmed information about its customers and their orders has been stolen from one of its portals. Though the thief claimed to have swiped 49 million records, which are now up for sale on the dark web, the IT giant declined to say how many people may be affected.

According to the US computer maker, the stolen data includes people’s names, addresses, and details about their Dell equipment, but does not include sensitive stuff like payment info. Still, its portal was compromosed.

“We recently identified an incident involving a Dell portal with access to a database containing limited types of customer information including name, physical address and certain Dell hardware and order information,” a Dell spokesperson told The Register today.

“It did not include financial or payment information, email address, telephone number or any highly sensitive customer data.”

A report at the end of last month from the aptly named Daily Dark Web suggested as many as 49 million Dell customers may have had some of their account information taken. The data is said to cover purchases made between 2017 and 2024.

Judging from a screenshot of a sample of the stolen info, the Dell database now up for sale on a cyber-crime forum includes the following columns: service tag, items, date, country, warranty, organization name, address, city, province, postal code, customer code, and order number.


Source: Dell customer order database stolen, for sale on dark web • The Register

Apparently Dell doesn’t think knowing your name coupled to your address and how much expensive stuff you bought from them constitutes a risk though, so you’re allright. But not really.

Robin Edgar

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