Hackers have slurped biz comms customers’ data from a database run by one of O2’s largest UK partners.
In an email sent to its customers, the partner, Aerial Direct, said that an unauthorised third party had been able to access customer data on 26 February through an external backup database, which included personal information on both current and expired subscribers from the last six years.
The data accessed included personal information, such as names, dates of birth, business addresses, email address, phone numbers, and product information. The company said no passwords or financial information was taken.
“As soon as we became aware of this unauthorised access we shut down access to the system and launched a full investigation, with assistance from experts, to determine what happened and what information was affected. We immediately reported this matter to the Information Commissioner’s Office and are actively working on fully exploring the details of how it happened.”