Google tracks a lot of what you buy, even if you purchased it elsewhere, like in a store or from Amazon.
Last week, CEO Sundar Pichai wrote a New York Times op-ed that said “privacy cannot be a luxury good.” But behind the scenes, Google is still collecting a lot of personal information from the services you use, such as Gmail, and some of it can’t be easily deleted.
A page called “Purchases ” shows an accurate list of many — though not all — of the things I’ve bought dating back to at least 2012. I made these purchases using online services or apps such as Amazon, DoorDash or Seamless, or in stores such as Macy’s, but never directly through Google.
But because the digital receipts went to my Gmail account, Google has a list of info about my buying habits.
But there isn’t an easy way to remove all of this. You can delete all the receipts in your Gmail inbox and archived messages. But, if you’re like me, you might save receipts in Gmail in case you need them later for returns. There is no way to delete them from Purchases without also deleting them from Gmail — when you click on the “Delete” option in Purchases, it simply guides you back to the Gmail message.
Google’s privacy page says that only you can view your purchases. But it says “Information about your orders may also be saved with your activity in other Google services ” and that you can see and delete this information on a separate “My Activity” page.
Except you can’t. Google’s activity controls page doesn’t give you any ability to manage the data it stores on Purchases.
Google told CNBC you can turn off the tracking entirely, but you have to go to another page for search setting preferences. However, when CNBC tried this, it didn’t work — there was no such option to fully turn off the tracking. It’s weird this isn’t front and center on Google’s new privacy pages or even in Google’s privacy checkup feature.
Google says it doesn’t use your Gmail to show you ads and promises it “does not sell your personal information, which includes your Gmail and Google Account information,” and does “not share your personal information with advertisers, unless you have asked us to.”
But, for reasons that still aren’t clear, it’s pulling that information out of your Gmail and dumping it into a “Purchases” page most people don’t seem to know exists.