Oh look, here’s another cautionary tale about buying cloud-based IoT kit. On 29 May, global peripheral giant Belkin will flick the “off” switch on its Wemo NetCam IP cameras, turning the popular security devices into paperweights.
It’s not unusual for a manufacturer to call time on physical hardware. Like software, it has a lifespan where, afterwards, it’s deemed not economically viable for the vendor to continue providing support.
But this is a little different, because Belkin isn’t merely ending support. It also plans to decommission the cloud services required for its Wemo NetCam devices to actually work.
“Although your Wemo NetCam will still connect to your Wi-Fi network, without these servers you will not be able to view the video feed or access the security features of your Wemo NetCam, such as Motion Clips and Motion Notifications,” Belkin said on its official website.
“If you use your Wemo NetCam as a motion sensor for your Wemo line of products, it will no longer provide this functionality and will be removed as an option from your Wemo app,” the company added.
Adding insult to injury, the ubiquitous consumer network gear maker only plans to refund customers with active warranties, which excludes anyone who bought their device more than two years ago. The window to submit requests is open from now until 30 June.
Robin Edgar
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